Supply ChainCase study 06

Multi-Agent AI for Retail Supply Chain

Specialised agents continuously monitor demand, supply and sales signals — a central orchestrator turns them into availability decisions across 500 stores.

Multi-Agent AIDemand IntelligenceInventory Optimisation
500stores covered by one agent mesh
+40%demand surge detected ahead of time
4specialised agents, one orchestrator
Multi-Agent AI for Retail Supply Chain — Supply Chain case study

The challenge

A retailer with 500 stores had signals scattered across systems — and availability decisions that lagged reality:

  • Demand shifts spotted too late to act
  • Sales trends invisible across regions
  • Supplier constraints discovered at order time
  • Stockouts in high-performing stores
  • Excess inventory trapped in low performers

How it works

Agents that watch, an orchestrator that decides

Each agent owns one signal. The evaluator owns the decision:

  1. 01

    Demand agent: “plumbing material demand will rise +40%”

  2. 02

    Sales agent: “sales already rising in North Carolina”

  3. 03

    Supplier agent: “supplier can fulfil only 60% of the quantity”

  4. 04

    Availability evaluator agent weighs all three signals together

  5. 05

    Decisions: prioritise high-performing stores, reallocate from low performers, increase replenishment frequency

What we built

Key capabilities

01

Inventory recommendations

Concrete stocking actions per store, ranked by revenue impact.

02

Assortment changes

What to range where, adjusted as demand signals shift.

03

Deployment plans

An executable allocation plan — not a dashboard to interpret.

04

Continuous monitoring

Agents never stop watching; decisions update as signals change.

Business impact

What it changed

Reduced stockouts

High-velocity stores stay stocked through demand surges.

Higher on-shelf availability

Availability decisions made before shelves go empty.

Higher revenue capture

Demand spikes convert to sales instead of walkouts.

Lower excess inventory

Stock flows out of low performers instead of ageing there.

Better working capital

Inventory investment follows actual demand.

Faster demand response

Signal-to-decision time collapses from weeks to hours.

The supply chain that senses together, decides together — one orchestrated position across 500 stores.